O2C automation across two SAP ERPs
End-to-end order management automation across two SAP ERPs: data extraction, bot-based entry and unified tracking.
94%
of orders recorded in under 24 hours
<24h
processing time, down from 3 to 4 days


Fiche client
2022 – 2025
Telecoms
€137M revenue · Listed on Euronext Paris · >50% international
Orders keyed in by hand over 3 to 4 days
Ekinops, a telecoms solutions provider listed on Euronext Paris, runs two entities on two separate SAP ERPs. Orders were entered manually, took 3 to 4 days and were often error-prone.
An end-to-end automated O2C chain
An O2C application connected to SAP via RPA: automatic order extraction (PDF, Excel, emails), bot-based entry, unified multi-ERP tracking and sync with emails and SharePoint.
94% of orders recorded in under 24 hours
94% of orders are now recorded in under 24 hours, compared with 3 to 4 days before.
Automation has enabled us to record 94% of orders in under 24 hours, significantly reducing lead times compared with the previous system.
Ekinops client


